Junera Concierge (JC)
Program
At Onyxa Medical, we know post-sales support is mission-critical.
That’s why every account includes a dedicated Junera Concierge (JC)—your single point of contact for onboarding, clinical best practices, and seamless integration into your practice. Your JC bridges the gap from preceptor training to full clinical and commercial implementation, guiding you from your first day of cases to your 100th happy patient.
Your Success Is Our Success
Your Dedicated Junera Concierge
Every account is assigned a Junera Concierge (JC)—your white-glove point of contact for onboarding, protocol standardization, team training, and go-to-market execution. The JC closes the gap from preceptor training to in-practice clinical/commercial wins, accelerating utilization, referrals, and reorders from day one through case 100 and beyond.
A Success Plan as Unique as Your Practice
Onboarding → first 30/60/90-day wins
Your JC maps out a clear onboarding plan designed to secure early victories and accelerate momentum from day one.
Launch offers & patient pathing → booked cases faster
Your JC helps craft launch promotions and streamline patient flow to fill your schedule quickly and convert interest into revenue.
Protocols & case planning → predictable outcomes
They help refine treatment protocols and guide case selection so your team delivers consistent, predictable clinical results.
KPI reviews & utilization cadence → sustained growth
Regular performance check-ins and tailored utilization strategies keep your practice on track for long-term, compounding growth.
Team training & in-room support → confidence on day one
Hands-on training and real-time support ensure your staff feels confident treating safely and effectively from the very first patient.
Revenue generating initiatives → creating ongoing success
Your JC identifies new opportunities, campaigns, and strategies that continually drive patient demand and keep Junera revenue growing month after month.