Junera Frequently Asked Questions | Onyxa Medical

Question 1

What is Junera?

Accepted Answer

Junera is a category-defining, dual-wavelength subdermal laser platform by Onyxa Medical for minimally invasive tissue remodeling. It delivers 980nm and 1470nm energy simultaneously through ultra-thin fiber optics, setting the new standard for natural looking lifting, sculpting and defining of the face and body.

Question 2

How does Junera work?

Accepted Answer

Junera delivers laser energy directly beneath the skin through precision fiber optics (400–800μm). The 980nm wavelength targets fat cells and hemoglobin for vascular coagulation and adipose tissue liquefaction, while the 1470nm wavelength targets water for efficient tissue remodeling and collagen stimulation.

Question 3

What areas can be treated?

Accepted Answer

Junera treats the periorbital area (around the eyes), midface, jawline, neck, submental (double chin), and body areas including arms, abdomen, thighs, and buttocks.

Question 4

How many sessions are needed?

Accepted Answer

Most patients achieve significant results in a single treatment session. Results continue to develop over 3–6 months as collagen remodeling occurs.

Question 5

What is the recovery time?

Accepted Answer

Recovery typically takes 3–10 days with mild swelling, redness, and bruising. Most patients return to normal activities within 24 hours. Every patient goes home with a Junera Care Kit — a branded recovery package with a gel ice pack, V-Line lifting masks, headband, and mini cooler — so you have everything you need for a comfortable recovery.

Question 6

Is the procedure painful?

Accepted Answer

Junera is performed under local anesthesia (Klein solution), making the procedure comfortable. Patients may experience mild discomfort during the anesthetic injection.

Question 7

How long do results last?

Accepted Answer

Clinical evidence suggests results last 2–5 years, as the treatment creates actual tissue remodeling rather than temporary effects.

Question 8

Is Junera safe?

Accepted Answer

Junera has a strong safety profile across 15+ peer-reviewed clinical studies. The subdermal delivery bypasses the epidermis, making it safe for all skin types (Fitzpatrick I–VI).

Question 9

How is Junera different from other treatments?

Accepted Answer

Junera delivers dual-wavelength laser energy directly to the subdermal plane through precision fiber optics, achieving clinically measurable results in a single session — including 48.75% dermis density increase and high patient satisfaction rates.

Question 10

How much does Junera cost?

Accepted Answer

Treatment pricing varies by area and physician. Consult with a Junera-trained physician for a personalized treatment plan and pricing.

Question 11

Who is a good candidate?

Accepted Answer

Ideal candidates are adults with mild to moderate skin laxity, localized fat deposits, or early signs of aging who want significant improvement without surgery. Junera is safe for all skin types (Fitzpatrick I–VI).

Question 12

When will I see results?

Accepted Answer

Some improvement is visible immediately. Full results develop over 3–6 months as collagen remodeling continues. Many patients see progressive improvement throughout this period.

Question 13

Can Junera be combined with other treatments?

Accepted Answer

Yes. Junera can complement other aesthetic treatments. Your physician will create a personalized treatment plan that may include combination approaches for optimal results.

Question 14

What is the FDA clearance status?

Accepted Answer

Junera is FDA-cleared under K212734 for laser lipo and soft tissue coagulation in dermatology, surgery, and gynecology.

Question 15

What training is required?

Accepted Answer

Onyxa Medical provides comprehensive hands-on preceptorship training with ongoing clinical support through the Jenny program.

Question 16

What fiber sizes are available?

Accepted Answer

Three anatomy-driven fiber sizes: 400μm (periorbital & delicate areas), 600μm (face, neck, and body via the Junera Contour 18-gauge cannula system in five lengths from 15cm to 35cm), and 800μm (thicker necks and smaller body areas as a bare fiber). Fiber choice is based on treatment area anatomy — any fiber can be used with any Junera mode.

Question 17

What are the energy parameters?

Accepted Answer

Energy parameters are customized by treatment area and mode (EraLift™, EraSculpt™, or EraDefine™). Detailed protocols are provided during Junera preceptor training and are available to authorized physicians through the Junera Knowledge Base.

Question 18

What anesthetic protocol is used?

Accepted Answer

A Klein solution tumescent technique: Lidocaine 125–250 mg (0.05%–0.1%), Epinephrine 0.25 mg (1:1,000,000), Sodium Bicarbonate 2.5 mEq (2.5 ml of 8.4%), in 250 ml Normal Saline (0.9% NaCl). If Lactated Ringers are used, Sodium Bicarbonate is not needed. Volume-to-energy ratio: 5 ml per 500 Joules of laser energy delivered. The principle of minimal essential infiltration ensures the lowest volume necessary for adequate comfort and thermal protection without interfering with laser efficacy. Maximum dosage limits: lidocaine with epinephrine (1:100,000) should not exceed 7 mg/kg; without epinephrine, 4.5 mg/kg; for subdermal local anesthesia, 35–55 mg/kg.

Question 19

What is the consumable cost structure?

Accepted Answer

Onyxa Medical offers flexible purchase programs with affordable consumables. Contact your Onyxa representative for detailed pricing.

Question 20

What clinical evidence supports Junera?

Accepted Answer

15+ peer-reviewed publications including a systematic review of 31 studies, with the largest study covering 534 procedures. Key metrics include 48.75% dermis density increase and high patient satisfaction rates.

Question 21

What practice support is available?

Accepted Answer

Onyxa On Demand™ is our complete practice support ecosystem. It includes your dedicated Jenny, the Junera Knowledge Base for clinical education, the Practice Success Hub for practice development and growth tools, Provisions for direct ordering, and the Junera Care Kit — a branded recovery package included with every fiber so every patient leaves your practice taken care of. Every Junera physician gets a single point of contact who stays with you long after your first case.

Question 22

What is Onyxa On Demand?

Accepted Answer

Onyxa On Demand is our complete practice support ecosystem — it's what sets Onyxa apart from every other device company. It includes the Junera Knowledge Base (clinical protocols, training videos, treatment parameters, competitive intelligence), the Practice Success Hub (launch wizard, consultation mastery, content tools, AI Content Studio, patient education, and everything your team needs to grow), Provisions (direct ordering of surgical fibers, accessories, and branded merchandise), the Junera Care Kit (a branded recovery package with every fiber), and your dedicated Jenny who serves as your single point of contact from purchase through every case thereafter.

Question 23

What is the Jenny program?

Accepted Answer

Your Jenny is a dedicated Onyxa team member assigned to your practice from the moment you purchase. They coordinate your preceptor training, are physically present in your practice for your first cases providing real-time troubleshooting, and remain your direct line to Onyxa's clinical and marketing teams indefinitely. This isn't a call center — it's a named person who knows your practice, your goals, and your patients. The Jenny program is a core pillar of Onyxa On Demand.

Question 24

How does Junera training work?

Accepted Answer

Junera training is a hands-on preceptorship — not a webinar, not a lunch-and-learn. You choose how you train: Onyxa can send a certified preceptor nurse directly to your practice for on-site training (no travel required), or you can train at a Founders Circle preceptor site, performing live cases under direct guidance from experienced Junera physicians on our Clinical Advisory Board. Either way, you'll cover fiber selection, energy parameters, tumescent technique, and treatment planning for face and body. After training, your Jenny is on-site for your first cases, and the Junera Knowledge Base provides 24/7 access to training videos, protocols, and clinical references through Onyxa On Demand.

Question 25

What is the Junera Knowledge Base?

Accepted Answer

The Junera Knowledge Base is a comprehensive digital resource available 24/7 through Onyxa On Demand. It includes detailed treatment parameters for every treatment area and mode, 15+ training videos covering full procedures, clinical results galleries with before-and-after images, the complete library of 15+ peer-reviewed publications, competitive landscape intelligence, sales playbook with objection handling, and a searchable document library. It's always current and designed to be the single source of truth for your Junera practice.

Question 26

What marketing support does Onyxa provide?

Accepted Answer

The Practice Success Hub — part of Onyxa On Demand — gives your practice a complete marketing toolkit updated monthly. It includes ready-to-post social media kits, customizable email campaign templates, digital and print ad creative, in-office materials (brochures, banner stands, table tents), a B&A gallery with approved clinical images, brand guidelines, a content calendar, and an AI Content Studio that generates branded social posts, emails, and ad copy in seconds. Your Jenny also works directly with your marketing team to help execute campaigns.

Question 27

How do I order fibers and supplies?

Accepted Answer

Provisions — Onyxa On Demand's direct ordering portal — lets you purchase surgical fibers (400μm, 600μm, 800μm), accessories, supplies, and branded merchandise with secure Stripe checkout and full order history tracking. No middleman, no delays. Your Jenny can also assist with ordering and ensure you always have the inventory you need.

Question 28

What ongoing support do I receive after training?

Accepted Answer

Onyxa On Demand doesn't end after your first case — it's an ongoing partnership. Your dedicated Jenny remains your direct line to Onyxa for clinical questions, troubleshooting, and practice growth strategy. The Knowledge Base is updated continuously with new protocols and clinical data. The Practice Success Hub refreshes monthly with new campaign assets. And Provisions ensures you can reorder supplies instantly. Most device companies disappear after the sale — Onyxa On Demand means we're invested in every case you perform, indefinitely.

Question 29

How do I know my physician is properly trained?

Accepted Answer

Every Junera physician completes a rigorous hands-on preceptorship — performing live cases under direct guidance from board-certified surgeons and dermatologists. After training, Onyxa Medical's dedicated support team (through a program called Onyxa On Demand) remains actively involved in your physician's practice, ensuring they have access to the latest protocols, clinical data, and ongoing clinical guidance for every procedure.

Question 30

What kind of support does my physician receive from Onyxa?

Accepted Answer

Your Junera physician is backed by Onyxa On Demand — a comprehensive support ecosystem that includes a dedicated concierge, 24/7 access to clinical resources and training materials, and ongoing guidance from Onyxa's medical team. This means your physician always has the latest treatment protocols and expert support available, which translates directly into better outcomes for you.

Questions & Answers

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